Sr. Executive - Customer Delight:
· Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem within the time limits; expediting correction or adjustment; following up to ensure resolution.
· Resolve customer complaints via phone or email.
· Opens customer accounts by recording account information.
· Handle technical queries.
· Preparing and sharing reports with client.
· Ability to multi-task, prioritise, and manage time effectively.
· Excellent communication.
· Knowledge on MS tools.
· Technically good.
No. of positions: 01
Note: For email campaign HTML coding and designing knowledge with hands on experience
is a must.
For more info
Contact Vidya hedge:
9964323100/ 080 65325599